Warehouse Assistant and Delivery Driver

WAREHOUSE ASSISTANT/CDL-B DRIVER Job Title: Warehouse Assistant/Driver, Hourly-Non-exempt

Reports to: Store Mgr GENERAL DESCRIPTION

The Driver / Warehouse Assistant supports the Store Manager by performing tasks required for successful store operations. He/she is responsible for warehouse duties including stocking, facility neatness/cleanliness, and loading, delivering, and unloading product to customer sites and between store locations, as necessary. Also, he/she may assist the Counter Sales Associates and Store Managers in the day to day basic functions of the store.

RESPONSIBILITIES AND DUTIES
Facilities Management:
Proactively maintains store appearance and cleanliness.
Responsible for organization and tidiness of store yard Inventory and Order Fulfillment:
Processes customer order requests, which may include pulling stock from shelves and packaging. May assist in taking inventory Customer Service:  
Presents a positive attitude to all customers, anticipates their needs, and provides solutions that guarantee their satisfaction Accepts returned stock and processes credit memos for warranty and/or unused items. 
Vehicle Maintenance:
Responsible for ensuring that company vehicles are being properly maintain for both safety and appearance. Brings concerns to the attention of the Store Manager immediately  
Fills out daily log report and maintenance checklist. Sales Delivery:  
Verifies, unloads and delivers customer orders and intra-company transfers using company vehicles, according to company guidelines  
Ensures no product damage during delivery or loading/unloading.  
Reports any order discrepancies immediately to store manager  
Records pickups and maintains daily records  Follows company guidelines to ensure safety and efficiency General Support: Assists Store Manager as needed.

QUALIFICATIONS – WORK EXPERIENCE REQUIREMENTS
Must have familiarity of the geographic area over which the store serves. Knows various roadway conditions and driving routes to optimize delivery routes and to adhere to scheduling commitments. Must be able to read road maps or follow GPS instructions if available.
Ability to multi-task and take direction.
Must be polite, professional and able to communicate effectively.
Must be safety conscience at all times; must be current with mandatory safety training  
Irrigation and landscape product knowledge is a plus

EDUCATION AND OR TRAINING REQUIREMENTS
High School diploma/GED  Valid state driving license, medical DOT card, FMCSA Registration and clean driving record  Ability to pass drug testing requirements  Ability to read and research parts in parts manual and on internal business software system.  Applicant must have good communication, interpersonal skills.  Prior delivery experience is a plus.

PHYSICAL DEMANDS, ABILITIES, AND REQUIREMENTS
The Company has determined that the regular job duties of this position require and impose various physical demands. The physical requirements for this position include the following: Requires consistently lifting large and heavy boxes, bags and pipe and to repeatedly load and unload large boxes throughout shift. Must have ability to lift a minimum of 50 lbs. safely without assistance and to push and pull up to 150 lbs. with appropriate equipment. Requires significant demands on these physical requirements throughout entire work shift and requires tasks to be performed in all types of weather conditions.